Career Opportunities

Role Summary The Member Services Specialist I serves as a core point of contact and brand ambassador for Solaria Eatery & Infusions LLC across our diverse service portfolio, including Private & Commercial Catering, Food Service Provider Contracts, and specialized client programs. In this entry-level specialist role, you will act as the first line of support for our corporate partners, private catering hosts, and contracted venues. You are responsible for delivering prompt, accurate, and empathetic assistance, resolving day-to-day inquiries, managing schedule modifications, and responding swiftly to urgent, real-time client requests. This position demands operational clarity, exceptional communication skills, and a calm, decisive approach during high-stakes event coordination. Key Responsibilities First-Line Client Support & Inbound Operations Act as the primary, high-touch liaison for incoming inquiries across phone, email, live chat, and internal ticketing channels. Handle service inquiries, contract clarification, order adjustments, and guest count modifications with high attention to detail. Deliver rapid, solutions-oriented assistance during urgent, time-sensitive client needs (e.g., last-minute dietary adjustments, schedule delivery updates, active event troubleshooting). Portfolio & Contract Support Support operational workflows for Private & Commercial Catering accounts, verifying event details, menu selections, venue constraints, and delivery timelines prior to execution. Assist in maintaining active Food Service Provider Contracts, ensuring client compliance, roster management, and seamless recurring order processing. Document client interactions, feedback, and special service requirements thoroughly within the company’s client management software. Incident Escalation & Cross-Functional Coordination Triaging critical issues (such as culinary/delivery delays or onsite equipment concerns) and coordinating directly with logistics, culinary teams, and field managers for rapid resolution. Track client satisfaction metrics, identifying patterns in inquiries to recommend workflow or communication improvements. Collaborate with account managers to support account renewals, client onboarding, and special event intake. Remote Work & VentureConnect Program Requirement This position is 100% remote. To be considered for this role, candidates must opt into and participate in the VentureConnect Program. About VentureConnect VentureConnect is Solaria Eatery & Infusions’ specialized work-from-home operational framework designed to support seamless, high-performance remote operations. Key program parameters include: In-Home Workspace Unit Setup: Approved candidates will be provided with and utilize company-issued in-home workspace hardware and tech infrastructure built for secure client communications and real-time dispatch monitoring. Workspace Requirements: Candidates must maintain a dedicated, quiet, and secure home workspace environment free from background noise and distractions to ensure professional client phone interactions and data confidentiality. Network Reliability: Access to a stable, high-speed wired internet connection capable of supporting cloud-based telephony and live operations management tools.

The Safety & Compliance Manager II leads facility safety operations, regulatory compliance, risk mitigation, and audit execution across all sites and venues. This role is directly responsible for end-to-end management of facility incidental claims, leading thorough workplace incident investigations, evaluating venue safety prior to service, facilitating external and internal audit processes, and conducting rigorous supervisory reviews. Core Responsibilities 1. Facility Incident & Claims Management End-to-End Claim Handling: Oversee and process all facility-related incidental safety claims (e.g., property damage, slips/trips/falls, equipment damage, third-party injuries). Claims Documentation & Strategy: Manage claim files from initial report to resolution, working closely with insurance carriers, legal counsel, and internal leadership. Risk Mitigation & Cost Control: Track claim trends, analyze root causes, and implement preventive measures to reduce claims volume, liability, and operational expenses. 2. Workplace Incident Investigation & Root Cause Analysis Lead Investigations: Direct immediate, thorough investigations for all facility accidents, injuries, near-misses, and environmental safety incidents. Root Cause Analysis (RCA): Apply formal RCA methodologies (e.g., 5 Whys, Fishbone Diagram) to identify core breakdown factors. Corrective & Preventive Action (CAPA): Formulate, assign, and enforce CAPA plans to guarantee immediate remediation and prevent recurrence. Reporting & Compliance: Complete and file all required internal reports and external regulatory documentation (e.g., OSHA logs, local regulatory reporting) within established timelines. 3. Pre-Service Venue Assessment Pre-Operational Evaluations: Conduct comprehensive safety evaluations of venues, physical sites, and operational setups prior to service launch or event execution. Hazard Identification & Remediation: Identify potential physical, structural, fire, life-safety, and environmental hazards; mandate corrective measures prior to operational sign-off. Egress & Capacity Compliance: Verify emergency exit clearance, fire suppression systems, crowd flow plans, and occupancy compliance. 4. Facility Audit Facilitation Audit Execution & Oversight: Serve as the primary point of contact and facilitator for internal safety audits and third-party regulatory inspections (e.g., OSHA, local fire marshals, health departments, insurance adjusters). Audit Readiness & Maintenance: Maintain facilities in a continuous state of audit readiness through routine self-assessments and program reviews. Audit Action Tracking: Consolidate audit findings, develop corrective action matrixes, and drive cross-functional compliance to close out audit discrepancies promptly. 5. Supervisory Review & Safety Leadership Report & Investigation Review: Conduct high-level supervisory reviews of incident reports, safety logs, and field assessments completed by junior safety coordinators or facility staff to ensure quality, accuracy, and depth. Regulatory Oversight: Continuously review and update facility safety policies, Standard Operating Procedures (SOPs), and emergency action plans (EAPs) in accordance with federal, state, and local standards. Team Training & Mentorship: Provide coaching, supervisory feedback, and safety compliance training to facility staff, supervisors, and site managers. Safety Metrics & Executive Reporting: Track Key Performance Indicators (KPIs) such as Total Recordable Incident Rate (TRIR), lost-time cases, open CAPA status, and claim resolution rates; report insights to senior leadership.

ATTN APPLICANTS: PLEASE REVIEW THE BELOW STATED EMPLOYER OF RECORD NOTICE AS IT WILL AFFECT YOUR TAX REPORTING DATA. The employer of record for this job is : SEAI-USA Holdings Group DBA Solaria Eatery & Infusions LLC. This job posting and the job itself does not provide, promise nor imply to provide the right, proof, or the opportunity to work for Plavix Unity Union. Please review each job description on this site to ensure you are applying for a position with the desired employer. We are seeking an enthusiastic and motivated individual to join our Client Care Services department in providing our clients the best possible service. In this role, you will primarily work in client-facing and intake management. Ensuring each client receives all of the necessary information and preliminary assessments needed to successfully provide services as desired by the client. Additionally you will be responsible for ensuring the efficient and safe transfer of client information to the necessary departments/facilities for applicable processing. You will work closely with experienced team members to address client inquiries, assist with service-related issues, and provide guidance on our offerings. This position is perfect for individuals looking to start their career in a dynamic environment where they can grow and expand their knowledge while helping clients navigate our services effectively. If you have a passion for customer service and are eager to learn, we want to hear from you! This role is a Class I position in the Specialty Services Consultant Series (JOB CODE: SA-790)

As a Clinical Services Resource Partner at SEAI-USA DBA Solaria Eatery & Infusions LLC you'll play a crucial role in supporting our program directors to enhance service delivery and program outreach within our healthcare initiatives. This part-time position is ideal for individuals looking to make a meaningful impact in a community-focused environment. You will assist in implementing vital program services and facilitating community resource distribution in alignment with our approved provisional resource distribution plan (PRDP). Your efforts will contribute to improving public health outcomes and addressing the needs of underserved populations, including those experiencing homelessness. This role offers the opportunity to be part of a dynamic health service partnership dedicated to empowering the community.

Join our team at SEAI-USA Holdings Group DBA Solaria Eatery as a Community Care Technician I, where your passion for community engagement and support will make a real impact! In this full-time, entry-level position, you will play a vital role in facilitating and enhancing our community service events, helping to ensure that our healthcare initiatives reach those who need it most. This is not just a job; it's an opportunity to connect with individuals in the community, gather valuable feedback, and contribute to the overall success of our programs. If you're looking to start your career in a vibrant healthcare setting, then this is the perfect role for you!

We are seeking a dedicated and detail-oriented Warehouse Technician to join our Make Ready & Refurbishment Department. In this mid-level role, you will be responsible for efficiently handling the preparation, refurbishment, and quality assurance of our products before they reach our customers. You will work closely with team members to ensure that all processes meet our high standards for quality and efficiency. Your expertise will play a critical role in maintaining our inventory accuracy and ensuring that products are refurbished according to company policies and specifications. As a Warehouse Technician, you will be tasked with managing the workflow in the refurbishment area, setting priorities and ensuring that deadlines are met. You will utilize various tools and equipment to inspect, clean, and repair products, ensuring they meet operational targets. This role requires a strong understanding of warehouse operations, attention to detail, and the ability to work in a fast-paced environment. If you are passionate about logistics and have a keen eye for detail, we encourage you to apply and be a part of our dynamic team. Role Note: This position is released for the Sacramento Make Ready Division. If you are a candidate applying for a position outside of the Sacramento Region please consider submitting an application for our Contra Costa County Division roles. Pay close attention to the job description to see which division it is for.

ATTN CANDIDATE PLEASE REVIEW THE FOLLOWING STATEMENT AS IT DIRECTLY AFFECTS YOUR TAX RECORDS: The Employer of record for this position is NOT Plavix Unity Union or its subsidiary Plavix Workforce Management Solutions. Our records indicate that the Employer of Record for this listing is : SEAI-USA LLC DBA Solaria Eatery & Infusions LLC. Please consult this employer for further assistance and details on this job, its application process as well as any other queries pertaining to this employers hiring practices and activities. This role has been furnished for continuous listing by the employer of record. Which means this role will remain listed as open and hiring regardless of if the employer is actually hiring for this position at this time. Candidates interested in employment with this employer are encouraged to contact this employers respective Talent Acquisition Team or Human Resources Manager. This role is a Class I in the Technical Applications Series within the SEAIUSAOPSNTWK-WC9059.008) Role Overview The Forklift Safety & Compliance Technician I is the foundational entry point into the Technical Applications Series. This is a rigorous, training-based role designed to develop a comprehensive understanding of industrial equipment safety, regulatory compliance, and operational logistics. As a Tech I, you will work under the direct mentorship of an Active Technical Equipment Specialist (TES). Your primary focus will be learning to identify safety risks, mastering OSHA compliance standards, and supporting the logistical needs of the technical team. Successful completion of this 6-month tenure and the TSOE-Tech I evaluation is mandatory for advancement to Tech II. Path to Leadership: The Technical Applications Series This role is the first step in a defined career progression. This series is designed to build technical expertise and leadership capacity: 1. Tech I : Foundational Safety & Shadowing (Current Role) 2. Tech II : Intermediate Compliance & Independent Auditing 3. Tech III : Advanced Technical Diagnostics & Training Support 4. Technical Equipment Specialist (TES): Supervisory Leadership & Program Oversight Note: The Technical Equipment Specialist (TES) Position is a supervisory role reserved exclusively for for individuals who have successfully navigated the entire Tech I-III progression. Key Responsibilities 1. Mentorship & Shadowing - Observe and assist the Technical Equipment Specialist in daily oversight of facility operations. - Support the TES in the retrieval and receiving of routine supplies and product materials. - Participate in the intake of new equipment to ensure it meets facility specifications. 2. Compliance Auditing & Safety - Shadow the TES during routine compliance audits of Stand-Up and Sit-Down forklifts. - Learn to identify operator behaviors that deviate from state, federal, and OSHA safety standards. - Assist in verifying that all equipment is being utilized safely and for its intended purpose. 3. Administrative Oversight - Under direct supervision, perform routine reviews of equipment pre-trip logs. - Ensure that logs are completed accurately and that reported mechanical issues are escalated immediately. - Document findings to assist in the maintenance of high-level facility compliance records.